The Simpleton's Perspective

Incentivize your product team to Productize your Onboarding Process.

Product teams never seem to prioritize Customer Onboarding. Why?

Find out why using a spreadsheet for your Customer Onboarding process is holding your customer experience back and what you can do about it.

Find out how to increase renewals and customer retention with these Sales to Customer Success Handoff best practices for SaaS startups.